Dell Error Code 2000-0142

If this isn’t the specific Dell error code you’re looking for, here’s a link to the Dell ‘Beep Codes and PSA Diagnostic Chart’ LINK.

Oh oh… got the dreaded Blue Screen of Death and Dell’s infamous “Code 2000-0142” on my Dell Studio 17 Laptop. Diagnostics says my hard-drive has failed. The message is something like “harddrive 0 – self test unsuccessful = status 79″ UNMOUNTABLE_BOOT_VOLUME”. Instead of automatically replacing the HD, I Googled the error message and found this (below) at  (here’s the original thread)

This is what I did after piecing together snippets of info from multiple websites and hours of frustration. Insert your OS disk into your cd/dvd drive As the machine boots up – it should have an option to hit F2 or F12 Hit the F12 key This will give you the option of where to boot your machine from. Select boot from CD/DVD drive For me windows loaded some files and gave me an option to either install windows or repair. I selected repair I was then asked for the admin password — typed it in. It brings you to a command prompt : Type in CHKDSK or Type in CHKDSK/R Hit the ENTER key Once your machine has finished and repairing the hard drive, type EXIT and press ENTER to restart your laptop.

I have also found another command that could be tried if the above fails. Bear in mind, i didnt have to do it, but will post it here anyway.

After the command prompt – type in FIXBOOT

According to the DELL website the error code 2000-0142 is a Drive Self Test failed error code.

Update… October 20, 2012 Didn’t work for me. I couldn’t get to a command prompt to use CHKDSK. My machine kept hanging while booting and never made it to C. Note: bios was showing my HD so maybe my problem is elsewhere. Time to go to a pro… I’ll leave this posted just incase it does work for someone.

Here are my attempt routines. 1st. Power on. Laucnh windows 7. BS. “unmountable boot volume..” then BS goes way quickly and computer does re-start. 2nd. Power on, Launch start up repair, Default blue desktop wall paper loads (no icons), then nothing. Just hangs there. (Next message…coming) 3rd. Power on. f12. diagnostics. “error code 0142”. HD self test unsuccessful status:79 fyi -Can not get to a command line to run chkdsk -Bios does show HD is present..

Update… October 23, 2012 Techs removed the HD and found no sign of life. They replaced the drive and reinstalled the OS and the Dell is now running fine (fingers crossed). Though it didn’t work for me, let me know if this procedure works for you. tweet @bennydesk

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      • Steve says:

        Hi Mike. Sorry to hear about the hard drive. If you still have it, have you tried putting it into an external drive caddy? These are the housings that have the connections for your drive inside – one for power , the other to read / write to the disk. If you put your old drive in one of these – borrow one off a friend if you can, you might be able to see your data as a non bootable drive and copy all the data you think you lost. Might not work if the drive has physically broken – the reading heads some times go – I’ve heard of people buying exactly the same hard drive as a spares option to cannibalise the good parts to get to the data on the magnetic disks – usually a clean lab job but possible if your data is irreplaceable. Hope this helps. Steve

  1. Erick says:

    The above process may let your laptop work for a few days in my case 3-4 days and then it’s back to given me a black screen and not booting completely. My laptop seems to do this after I install windows 7 and in a few day when microsoft updates begins my trouble starts. When the updates complete (overnight) then I get the black screen. I can install windows 7 again and the laptop will work for a few days, but then it’s lights out!!!

  2. Erick says:

    Oh…I forgot to mention I went ahead and purchased a new HDD, but please stay away from Seagate HDD’s they are the worst…my seagate HDD came with a 90 day warranty and went dead in 4 months…this is the HDD I’m replacing now!!!

  3. Ish says:

    Just invest in a SSD. My Dell laptop N5010 just crashed the HDD. After reading articles on SSD vs. HDD, I’m not sure why manufacturers are still selling HDD when their shelf live is lower than an SSD. SSD is the way to go. HDD is an old way of reading/storing data and it’s not reliable.

    • 1Rosomak says:

      SSD are failing the same way as normal HDDs. The only BIG difference here is that SSD will most of the time just crash and that’s it. No recovery possible, SSD will not show up anymore in BIOS, that’s it.
      Normal HDD is most likely to “warn” the user that something is going to be very bad, like slowing down of system boot, sometimes freezing of the system, suddenly working again, etc. You always have the possibility to do a recovery – experienced engineer or @Data Recovery companies.
      SSD is LESS data-recoverable. And as the real-life experience from customers is showing – SSDs are just for OS without data on it, 2nd HDD (mechanic) is NEEDED for data storage. If notebook can’t handle 2nd HDD, you are just playing Russian roulette (or poker :)))) with your SSD :-

  4. MH says:

    I had the same problem and I lost almost all of my data… :((
    Hopefully I had a backup of my school projects and files and also camera photos; but all of my musics, movies, old and new documents, downloaded papers and PDFs, etc. were KILLED… 😐

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